CYCLIST DOWN ON CANADA ROAD

Underwhelming response from passers-by

(08/28/05)

 
         
The photos above show "Tom", the injured cyclist, while those on the right show the nasty berm that apparently caused the accident.

That berm was erected by the town of Woodside to separate the walkers from the roadway, but it's an incredibly dangerous object that has caused at least one more accident than this one, according to an email I received from someone who crashed into it a month ago.
   

Since writing the piece below about the many cyclists who passed by without offering to help the injured rider, I've mellowed out my stance a bit. Many cyclists emailed me to say that, when they've had a flat tire or an accident, they've been offered assistance from multiple passers-by. And the fact that Tom wasn't able to respond very well if people asked if he was OK may have come across as saying that he didn't need help.

One thing I've definitely learned... avoid calling 911 from a cell phone if you can possibly help it. 911 sends you to a central office where they'll have no clue as to your location and you'll spend a whole lot of time on hold initially, and then again while you're explaining the whole thing to them, which you'll have to do yet again when they connect you to a more-local authority. So, with the help of people on ba.bicycles, we're putting together a list of local agencies to call if you're reporting an injured cyclist. Here's what we've got so far-
 
Alameda      510-337-2100
Albany        510-525-7300
Berkely       510-981-5911
Oakland      510-777-3211
And for Alameda County the numer is 510-881-8181
Los Altos is 650 947 2779
Campbell: 408-378-8161
Cupertino/Saratoga/Unicorporated Santa Clara County: 408-299-3233
Los Gatos: 408-354-8600
Mountain View:650-903-6395
Palo Alto: 650-329-2406
San Bruno: 650-877-8989
San Francisco: 415-553-0123
San Jose: 408-277-8911
Santa Cruz: 831-471-1131
Santa Clara: 408-296-2236
Sunnyvale: 408-736-6244
 
On the ba.bicycles newsgroup, someone posted the question below, regarding a bicycle accident I came across earlier in the day. I responded as seen below. --Mike--

> Anyone have any information on the cyclist down on Canada Road in Woodside
> at about 10:30 this morning?


I was just about to compose a post on that. His name was Tom, and it's
likely he suffered a concussion. I came upon him right around that time, at
first not realizing how bad off he was. As I was riding past I asked if he
was OK, and he just kinda nodded or something... but as I looked back I saw
quite a bit of blood and immediately turned around.

My guess is that he hit that infernal berm that separates the bike path from
the walking path. Whatever the case, he was quite out of it when I spoke
with him; he mentioned that somebody had stopped a few minutes earlier and
helped or told him to get off the road, and may or may not have made a phone
call for him, he wasn't sure. The fact that he wasn't much sure of anything
was my concern; at first he wasn't sure which direction he was riding, or
where he was. That was enough for me to call 911 (quite an ordeal these
days, as you get some central dispatch that might be in Vallejo *after*
hearing a recording that they're busy and you wait for two minutes to speak
to someone, and you have to give them the scoop, and then they transfer you
to the relevant local people and you give *them* the scoop, and then they in
turn move on to the fire department where things get repeated yet again...).

When the fire department arrived I gave them the scoop and then headed on to
home, delayed maybe 20 minutes or so, for which I initially caught some
grief, even though I'd called to explain the situation, which might
cause me to miss the train to the Giants game that I was taking my kid to.
As if that should in any way compete with helping someone who's been hurt?
To my way of thinking, the only relevant response should be "Oh my gosh, is
the person all right?"

Which brings me to this- Why did I see so many people ride past, with only a
couple asking if everything was OK? A guy's on the ground (sitting up, not
looking like he was mortally wounded I'll admit) with blood coming from his
head, neck, arms & legs, and no paramedics around... and nobody stops?

I certainly didn't do anything heroic; I couldn't if I tried (I don't have
any formal emergency medical training, which may change soon). All I did was
stop and see if this guy had his act together (he didn't), tried to figure
out how to contact someone for him (he couldn't remember any phone numbers),
call 911 and wait for help to arrive. If I hadn't, he would have been
waiting out there alone, until??? I just don't know.  The guy was too out of
it to flag anybody down. What could we all possibly be doing that's more
important than helping someone who's been hurt? Even if it means nothing
more than talking with that person, making sure they know that help is
coming, and waiting for it with them?

Anyway, to answer the question, I'm going to try and find someone at the
fire department tomorrow who can tell me how the guy's doing and what his
name is. My guess is that he's fine, just a mild concussion (since he
remembers nothing about the accident and very little about what he was
doing, where he was going, where he lived even, although things were slowly
coming back to him), some nasty road rash and either a severely bruised or
broken right arm (it had one heck of a lump on it). Also probably in a mild
state of shock, since he didn't appear to be feeling much pain (been there
on that one myself).

If you see a downed cyclist, even if someone's there with
him/her, best not to assume all is well. It doesn't take too long to ask a
few questions, make sure somebody has a cell phone that works, and if not
maybe offer to race back to Woodside for help (this happened at Godetia &
Canada, just south of Jefferson). My presence on the scene doesn't
constitute adequate medical assistance, to be sure!

PS: I still made the train to the Giants game. They won. Hey, if the Giants
can win, then the cyclist is probably just fine too.
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